Essex, Kent & London
Customer Reviews & Testimonials
See below for each of our latest client reviews and testimonials.
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Customer Reviews & Testimonials
At Bridge Heating & Gas Services Ltd, we have earned our reputation the hard way: through long-term client relationships, repeat business, and word-of-mouth referrals.
Our clients include schools, hotels, care homes, factories, garden centres, churches, activity centres, and cultural venues across Essex, Kent and London. Many of the relationships below go back five, ten, or fifteen years.
Below: real reviews from real clients, grouped by sector. Names and locations included with permission.
WHAT OUR CUSTOMERS SAY
5 out of 5 stars
“Andrew maintains our communal plant room, district heating system and heat interface units serving each of our individual cabins. It's a specialist setup and he understands it well – servicing is carried out efficiently, everything is kept running reliably, and any issues are dealt with quickly. A contractor we can depend on.”
5 out of 5 stars
“Bridge Heating & Gas Services have maintained our boilers, heating and hot water for several years. When the time came to upgrade, they managed the full plant room overhaul and installed a more efficient system. They handle all our gas safety requirements and the certification always comes through promptly – reliable and professional.”
5 out of 5 stars
“We use Andrew for our heating maintenance at the guest house. He works around our bookings to avoid disrupting guests, sorts any issues quickly, and keeps everything running smoothly. Reliable and easy to deal with.”
5 out of 5 stars
“Andrew provides great ongoing maintenance support for our commercial water heaters serving the campsite shower facilities. Very reliable for servicing and occasional repairs and upgrades – hot water availability is essential for us with large groups of visitors on site.”
5 out of 5 stars
“Andrew has been servicing our school boilers annually for several years. He schedules works during school holidays to avoid any disruption, responds quickly whenever there's an issue, and provides service reports and certification promptly. Reliable, professional, and easy to deal with.”
5 out of 5 stars
“Bridge Heating & Gas Services provide professional servicing and compliance work with a real focus on safety – important for a museum open to the public. They service our warm air heating and radiant tube heaters, often working out of hours to make sure we can maintain a comfortable environment for our visitors and staff.”
5 out of 5 stars
“Bridge Heating & Gas Services maintain our heating and plant room servicing. He schedules works around the school day to avoid disruption, sticks to the proposed date and time of arrival, and quick to attend when we have a callout.”
5 out of 5 stars
“Andrew installed our boilers back in 2012 and has maintained them ever since – over a decade of reliable service. Upgrades to the rest of the boiler room have been carried out as needed over the years, and the systems are always kept in excellent condition. A contractor we know we can trust and who understands our site inside out.”
5 out of 5 stars
“Andrew understands the importance of maintaining our gas boilers and air handling units which serve on site laboratories with very precise temperature requirements – reliability and accuracy are critical for us. Strong technical knowledge and a structured approach throughout; whether it's servicing, repairs or commissioning, everything is handled professionally with clear documentation. I would not hesitate to recommend Andrew of Bridge Heating & Gas for any Heating & Gas Services.”
5 out of 5 stars
“They deliver professional planned maintenance across our heating and hot water systems and keep our modular boilers in excellent condition. Dependable for both routine servicing and reactive callouts, with thorough reports, clear recommendations, and all paperwork provided promptly.”
5 out of 5 stars
“Bridge Heating & Gas Services provide a very high standard of planned maintenance for our communal Hot Water and Heating services. Working in a prestigious residential building requires reliability, discretion and attention to detail – all of which they deliver. Reporting is clear and comprehensive, suitable for both managing agents and residents, and we get all the compliance documentation we need without having to chase. I should also add that Bridge Heating and Gas Services have always been generous with free and useful advice throughout the year. As one who knows well the cost of good, professional service providers, I would describe their prices as reasonable and good value for money; I cannot recommend them enough!”
5 out of 5 stars
“Andrew's really good in our environment – understands it's a care home and works around that. Planned maintenance gets done efficiently without causing upset, and if we have an emergency, he handles it quickly and safely. We've found him very reliable for boiler and gas servicing, his reports are clear and he keeps us updated – everything we need to stay on top of our compliance.”
5 out of 5 stars
“Andrew covers all our plant rooms for heating and hot water servicing and has been really reliable for servicing and repairs throughout. Our pool heating needs specialist attention and the pool is critical for us, so quick response and minimal downtime matter – both have been excellent. Professional, knowledgeable and we wouldn't hesitate to recommend him.”
5 out of 5 stars
“Bridge Heating & Gas Services have been maintaining our process plant for over 10 years and designed and installed a bespoke system tailored specifically to our operational needs, supplying high volumes of hot water at over 100°C. Andrew's understanding of our site and requirements has built up over the years and that experience shows – reliable, technically capable and a contractor we trust completely.”
5 out of 5 stars
“Bridge Heating & Gas Services have supported us through several years of store upgrades, altering gas supplies and hot and cold services as the project has developed – all whilst keeping everything fully functional throughout. Professional, reliable and easy to coordinate with on a live and busy retail site.”
5 out of 5 stars
“Bridge Heating & Gas Services look after our boiler servicing and respond quickly whenever we have an issue. In a hotel and spa, reliable heating and hot water are essential, and their team understands what that environment requires – professional on site, minimal disruption to guests, and fast, practical fault-finding. When something breaks down, they provide clear options and sensible recommendations with costs explained. Their reports are detailed, and the certification and paperwork are issued promptly without us having to chase.”
5 out of 5 stars
“We rely on Andrew for our annual gas safety certification across the boiler rooms and commercial catering kitchen. All appliances are tested methodically, ventilation interlocks are checked, and tightness testing is carried out where required. Everything is completed to a high standard, with staff and student safety clearly the priority. Documentation and detailed work reports are always provided promptly.”
5 out of 5 stars
“We use Bridge Heating & Gas Services for all our heating and hot water servicing and compliance work. They turn up when they say they will, work tidily, and we get the paperwork without having to chase for it. A good all-rounder for planned maintenance and callouts – they communicate well, know their stuff when it comes to fault-finding, and keep disruption to a minimum which is essential in a working hotel. They always go above and beyond. Extremely professional and one of our most valued service providers. I would have no hesitation in recommending them (especially Andrew).”
5 out of 5 stars
“We use Andrew for all our gas servicing – boilers, science lab installations, food tech equipment, interlock systems, pipework tightness testing. Everything scheduled efficiently, completed to a high standard, and documented clearly. One reliable contractor for all our gas compliance.”
5 out of 5 stars
“Andrew carries out our annual boiler servicing and gas safety inspection and has been reliable for heating repairs when we've needed them at short notice. Seven days a week availability is important for us as a hotel – heating and hot water for guests can't wait – and he's always come through. Dependable and professional.”
5 out of 5 stars
“Andrew services our warm air heaters regularly and it's always done efficiently with minimal impact on our operations – important for us as a busy manufacturing site. Communication is good throughout and paperwork is clear and prompt every time. He also completed a gas pipework installation for us under a tight deadline and delivered the job to a high standard. Reliable contractor who knows what he's doing.”
5 out of 5 stars
“Andrew services and maintains our multiple boilers throughout the school and when repairs are needed they're generally sorted first visit which keeps disruption to a minimum. He has also supported us through several refurbishment and building projects, including the installation of gas systems for our new science lab and food tech rooms. Work is always completed professionally, to programme, and with minimum disruption to the school.”
5 out of 5 stars
“Andrew maintains our heating systems at both sites and he's always quick to help when we need him. The systems are older and need someone who understands that – he gives good practical advice, is always happy to help via a phone call or email, and keeps everything running reliably. Good communication, sensible suggestions, and all the paperwork comes through promptly.”
5 out of 5 stars
“Bridge Heating & Gas Services provide an excellent service across our school. They thoroughly service our Food Tech gas cookers and ovens, completing the safety checks properly, and they also maintain our science lab gas systems and interlock panels. Works are planned around the school day to avoid disruption, communication is clear throughout, and certification is always issued promptly.”
5 out of 5 stars
“Andrew replaced our old boiler with a new high efficiency system and updated controls – made a real difference to how the heating performs. He's looked after our heating and hot water ever since and it's reassuring to know it's in good hands.”
5 out of 5 stars
“We use Andrew for our boiler servicing and he's been very reliable. Schedules works to avoid disruption, communicates well, and sorts any issues quickly. Always provides the paperwork we need and works tidily in the school.”
5 out of 5 stars
“We use Bridge Heating & Gas Services and Andrew for our science lab and food tech maintenance and they recently completed a radiator upgrade across the school for us. He's flexible with scheduling to work around the school day and does a thorough job. Great service for both ongoing maintenance and project work.”